Frequently Asked Questions

PROCESSING DETAILS

Finished products (e.g, shirts and bags) are usually shipped within 48 hours, with the exception of product delays. Custom products (e.g, brain books and badge reels) are usually shipped within 3-5 days, as these items are made when your order is place.

SHIPPING INFORMATION

Items are shipped using USPS, unless another mail provider is selected upon checkout. There are no shipping guarantee timeframes provided, as mailing vendors (USPS, UPS, FedEx, DHL) determine delivery and transit times. It is recommended you choose USPS Priority Mail (with insurance and signature confirmation) if an exact delivery date is required, as USPS First Class Mail doesn't provide nor guarantee delivery dates. Please consider your delivery needs before selecting shipping upon check out. My goal is your happiness, but I sadly can't control the mailing delivery process entirely.

RETURNS & EXCHANGES

Due to the COVID-19 pandemic, we are no longer taking returns. By purchasing from this store, you agree to these terms and conditions. All sale items are final and cannot be exchanged or returned for store credit. If you have any questions regarding the terms and conditions, please email us at info@nursehuddle.com.

BUSINESS DETAILS

Nurse Huddle is a subsidiary of Nurse Nacole, LLC.